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U0116 Lost Communication with Coolant Temperature Control Module

OBD-II Trouble Code Technical Description

Article by
Randy
Randy Worner
ASE Certified Master Technician

Lost Communication with Coolant Temperature Control Module

What does that mean?

This is a generic communication system diagnostic trouble code that applies to most vehicle makes and models.

This code means that the Coolant Temperature Control Module (CTCM) and other control modules on the vehicle are not communicating with each other. The circuit most often used to communicate with is known as Controller Area Network bus communications, or simply put, CAN bus.

Without this CAN bus, control modules cannot exchange information, and your scan tool may not be able to get information from the vehicle, depending on which circuit is affected.

The CTCM receives a voltage input from the coolant temp sensor. This input is used to regulate coolant temperature by utilizing the cooling fans that it controls. This input is also communicated to other modules over the bus communications system that need the coolant temp/fan on inputs.

Troubleshooting steps may vary depending upon manufacturer, type of communications system, number of wires and wire colors in the communication system.

Severity & Symptoms

Severity in this case depends upon the system. Because this powertrain control system informs the Powertrain Control Module (PCM) of coolant temperature under all conditions, safety is a concern when diagnosing these systems. ALWAYS consult service information prior to disassembly/diagnosing these systems.

Symptoms of a U0116 engine code may include:

Causes

Typically the causes for this code to set are:

Diagnostic and Repair Procedures

A good starting point is always to check for technical service bulletins (TSB) for your particular vehicle. Your issue may be a known issue with a known fix put out by the manufacturer and can save you time and money during diagnosis.

First, note if there are any other diagnostic fault codes. If any of them are bus communication related, or battery / ignition related, diagnose them first. Misdiagnosis has been known to occur if you diagnose the U0116 code before any of the basic codes have been thoroughly diagnosed and dismissed.

If your scan tool can access fault codes and the only one you retrieve from other modules is the U0116, try to access the Coolant Temperature Control Module. If you can access codes from the CTCM module, then the U0116 code is either intermittent or a memory code. If unable to access codes for the CTCM module, then the U0116 code that the other modules are setting is active, and the problem is there now.

The most common failure is loss of power or ground to the CTCM module.

Check all fuses that power up the CTCM module on this vehicle. Check all grounds for the CTCM. Locate where the ground attaching points are on the vehicle and make sure that these connections are clean and tight. If you have to, take them off, get a small wire bristle brush and baking soda/water solution and clean each one, both the connector and where it connects.

If any repairs were made, clear the diagnostic trouble codes from memory, and see if the U0116 code returns or if you are able to communicate with the CTCM module. If the code does not return or communication is re-established, then the fuses/connections were most likely your problem.

If the code returns, locate the CAN bus communication connections on your particular vehicle, most importantly the CTCM module connector. Disconnect the negative battery cable before unplugging the connector at the CTCM control module. Once located, visually inspect the connectors and wiring. Look for scraping, rubbing, bare wires, burn spots or melted plastic. Pull the connectors apart and carefully inspect the terminals (the metal parts) inside the connectors. See if they look burned or have a green tint indicating corrosion. Use electrical contact cleaner and a plastic bristle brush if cleaning of the terminals is needed. Let dry and apply electrical grease where the terminals contact.

Before connecting the connectors back to the CTCM module, make these few voltage checks. You will need to have access to a digital volt-ohmmeter (DVOM). Verify that you have power and ground at the CTCM module. Gain access to a wiring diagram and determine where the main powers and grounds come into the CTCM module. Reconnect the battery before continuing, with the CTCM module still disconnected. Connect the red lead of your voltmeter to each B+ (battery voltage) supply coming into the CTCM module connector and the black lead of your voltmeter to a good ground (if not sure, battery negative always works). You see a reading of battery voltage. Verify that you have good grounds as well. Hook the red lead of your voltmeter to battery positive (B+) and the black lead to each ground circuit. Once again you should see battery voltage at each connection. If not, repair the power or ground circuit problem.

Next, check the two communication circuits. Locate the CAN C+ (or HSCAN + circuit) and CAN C- (or HSCAN – circuit). With the black lead of your voltmeter connected to a good ground, connect the red lead to CAN C+. With the Key On, Engine Off, you should see about 2.6 volts and fluctuating slightly. Next, connect the red voltmeter lead to the CAN C- circuit. You should see approximately 2.4 volts and fluctuating slightly. Other manufacturers show CAN C- at approximately .5 volts and fluctuating Key On Engine Off. Check the specifications for your manufacturer.

If all tests have passed and communication is still not possible, or you were unable to clear the U0116 fault code, the only thing left that can be done is to seek assistance from a trained automotive diagnostician, as this would indicate a failed CTCM module. Most of these CTCM modules must be programmed, or calibrated to the vehicle in order to be installed correctly.

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